Refund policy
Refund & Return Policy – Uniquely You Boutique
We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
- Item must be unused, unworn, and in original packaging
- Must include proof of purchase
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Cosmetics
- Lip products
- Personal care items
- Sale/clearance items
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
- Refunds are issued to your original payment method
- Please allow 5–10 business days for processing
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos. We will make it right.
Order Cancellations
Orders can only be canceled within 12 hours of purchase. After that, processing begins and cancellations are not guaranteed.
Customs & International Orders (Canada)
We are not responsible for customs fees, duties, or taxes. These are non-refundable.
For any issues, please contact us at [your email here].